ONLINE SHOP

Buying products on ours is easy, fast and safe. With the possibility of payment by bank transfer and credit cards / Paypal, you can make purchases without having to register on the site.
We take all your orders to heart, keeping you constantly updated on the progress and guaranteeing you the following services:

SHIPPING

PICKUP IN STORE

We carry out a pre-test on all our ebikes before shipping them to customers.
We want to make sure that every ebike sold complies with all manufacturer compliance and that all components are properly tightened and functioning.
Our greatest satisfaction is knowing that you are satisfied with the purchase.

PICKUP IN STORE

By choosing the "Collection in store" you will have the advantage of being able to collect the bike already perfectly assembled and ready for use and discuss with the Mondo Ebike staff for a personalized setting of your new bike according to your needs and riding style. You will also be able to learn valuable practical advice on the use and maintenance of your new ebike.

WARRANTY

Should you encounter a warranty defect on the purchased product, contact us immediately. If it is not possible for you to reach us in the store or return the goods, it will be our priority to locate the nearest authorized dealer to coordinate with you to solve your problem.

ONLINE ASSISTANCE

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RETURN

Within a period of 14 days from the purchase you can exercise the right of return, which consists of the right to return the purchased goods and the consequent refund or replacement. Just go to the "order" section of your account and select the "return" option of the order concerned. Subsequently it will be our priority to contact you to resolve the problem.